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Welcome to Socialhose! Here's how to get started:

**Step 1: Create Your First Campaign**
1. Click **Campaigns** in the sidebar
2. Click **Create Campaign**
3. Use the **Wizard** for a guided experience
4. Enter your goals, select platforms, and add keywords
5. Launch your campaign

**Step 2: Wait for Data Collection**
- Your campaign will start collecting mentions within minutes
- A bootstrap job gathers the last 30 days of historical data
- Check the **Manage Jobs** tab to monitor progress

**Step 3: Explore Your Mentions**
- Go to **Mentions** to see collected data
- Use filters to find specific content
- Review sentiment analysis

**Step 4: Set Up Alerts**
- Create a **Mailing List** for email alerts
- Configure content filters and recipients
- Stay informed without constant checking

**Step 5: Analyze Your Data**
- Visit **Analytics** for visualizations
- Create custom dashboards
- Export reports for stakeholders

Need help? Check out our other guides or contact support.

Getting started with Socialhose is straightforward. After signing up and logging in, you'll land on your dashboard. From there, navigate to **Campaigns** in the sidebar and click **Create Campaign**. We recommend using the Campaign Wizard for your first campaign—it guides you through defining objectives, selecting platforms, configuring keywords, and launching.

Once your campaign is active, Socialhose begins collecting mentions automatically. Historical data (up to 30 days) appears within 15-30 minutes, and new mentions are collected hourly going forward. Visit the **Mentions** page to see collected content, and explore **Analytics** for visualizations of your data.

For alerts, set up a **Mailing List** within your campaign to receive email digests of relevant mentions without constantly checking the dashboard.

Social listening is monitoring social media for mentions of your brand, competitors, and industry:

**What You Can Track:**
- Brand mentions and sentiment
- Competitor activity and perception
- Industry trends and conversations
- Customer feedback and complaints
- Emerging topics and hashtags

**Why It Matters:**

**Brand Protection:**
- Catch negative mentions before they go viral
- Identify potential PR crises early
- Monitor brand perception over time

**Customer Insights:**
- Understand what customers say about you
- Identify common questions and pain points
- Find product feedback and feature requests

**Competitive Intelligence:**
- Track competitor mentions and sentiment
- Identify market trends
- Discover gaps and opportunities

**Marketing Optimization:**
- Measure campaign impact
- Identify content that resonates
- Find brand advocates and influencers

Social listening turns the vast social media landscape into actionable business intelligence.

Socialhose provides comprehensive social listening with key advantages:

**Multi-Platform Monitoring:**
Track conversations across Twitter/X, Instagram, Facebook, LinkedIn, Reddit, TikTok, YouTube, and more from a single dashboard.

**AI-Powered Analysis:**
- Automatic sentiment classification
- Entity extraction (people, places, products)
- Intent detection (questions, complaints, praise)
- Emotion analysis beyond positive/negative

**Flexible Alerting:**
- Mailing lists with content filters
- Custom webhooks for integrations
- Configurable alert frequencies
- Team-based notification routing

**Organization-Based Collaboration:**
- Invite team members with role-based access
- Share campaigns and insights
- Centralized billing and management

**Powerful Analytics:**
- Customizable dashboards
- Multiple visualization types
- Export capabilities
- Trend analysis over time

**Reliable Data Collection:**
- Scheduled live search jobs
- Historical data bootstrap
- High-volume collection capacity
- Multiple platform coverage

Data collection begins immediately after campaign activation:

**Initial Data (Bootstrap):**
- Runs once when you first activate a campaign
- Collects up to 30 days of historical mentions
- May take 15-30 minutes depending on keyword volume
- Gives you immediate context and historical baseline

**Ongoing Collection (Periodic Jobs):**
- Runs on a regular schedule (hourly by default)
- Continuously captures new mentions
- Speed depends on your subscription tier
- Check **Manage Jobs** for exact schedules

**Factors Affecting Speed:**
- Keyword specificity (broader = more data)
- Platform availability
- Subscription tier (higher = faster)
- Time of day and platform activity

**Monitoring Progress:**
1. Open your campaign
2. Go to **Manage Jobs** tab
3. View job status, last run, and document counts
4. Jobs show "Running," "Completed," or "Scheduled"

Most users see initial data within 30 minutes of activation.

Yes! New users can explore Socialhose with a free trial:

**Trial Features:**
- Access to core platform features
- Create campaigns and track mentions
- Explore analytics and dashboards
- Set up mailing lists and alerts

**Trial Limitations:**
- Limited mention volume
- Restricted number of campaigns
- Time-limited access

**Starting Your Trial:**
1. Sign up at socialhose.io
2. Verify your email
3. Your trial begins automatically
4. No credit card required to start

**During Your Trial:**
- Explore all the features
- Create test campaigns
- Set up your first alerts
- Review the analytics dashboard

**After Your Trial:**
- Subscribe to continue with full access
- Your data is preserved when you subscribe
- Choose the plan that fits your needs

Contact us if you need an extended trial for evaluation.